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Empowering Your Journey to Employment: New Day New Start Supported Employment Program

Behavioral Health Services · Supported Employment

Empowering Your Journey to Employment

Our Supported Employment Program in Maryland helps adults and transition-age youth with mental health and behavioral health challenges find competitive, community-based jobs — and build sustainable careers backed by integrated therapy.

Start Your Career Plan 443-815-3941

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    • Competitive, community-based jobs

    • Integrated mental health therapy

    • On-the-job coaching & retention

    • Benefits & financial counseling

    We Accept Most Major Insurance Plans

    Including Maryland Medicaid at all locations

    • Aetna

    • Anthem / BCBS

    • CareFirst

    • Cigna

    • Humana

    • Kaiser Permanente

    • Maryland Medicaid

    • Medicare

    • Optum

    • Tricare

    • United Healthcare

    Don't see your plan? Call us to check — 443-815-3941

    Whole-person support — vocational + clinical, together

    We focus on the whole person — combining vocational services (job discovery, placement, and on-the-job coaching) with integrated mental health therapy so participants can address symptoms, build coping skills, and thrive at work. Our approach prioritizes rapid placement in real, competitive community jobs — never sheltered or subminimum-wage roles — paired with the clinical support people need to stay employed and grow their careers.

    Who we serve

    Career support designed for individuals and partner employers across Maryland.

    • Adults 18+ in Maryland

      Maryland residents experiencing mental illness, behavioral health conditions, or co-occurring substance use disorders.

    • Transition-Age Youth & Returning Citizens

      Teens moving from school to work, returning citizens, and individuals receiving community mental health services.

    • Maryland Employers

      Businesses seeking supported placements, workplace accommodation guidance, and a reliable hiring partner.

    Program components

    A coordinated experience that blends career development, clinical support, and real-world workplace practice — all in one program.

    01

    Individualized Vocational Assessment & Career Planning

    We identify strengths, work preferences, transferable skills, and realistic career goals — then build a tailored employment plan.

    02

    Job Development & Employer Engagement

    Staff actively seek job leads, match participants to roles, conduct employer outreach, and negotiate reasonable accommodations.

    03

    Rapid Job Search & Competitive Placement

    We prioritize quick, competitive placements in integrated community jobs — not sheltered or subminimum-wage positions.

    04

    On-the-Job Coaching & Retention Support

    Job coaches provide onsite and remote coaching, help with skill building, workplace problem solving, and employer communication.

    05

    Integrated Mental Health Therapy

    Licensed clinicians provide individual and group therapy aligned with vocational goals — including CBT, trauma-informed care, and workplace social skills.

    06

    Benefits Counseling & Financial Planning

    Help understanding how wages, SSDI/SSI, and healthcare interact — so participants can make informed choices about work.

    07

    Peer Support & Work Readiness Workshops

    Peer specialists and workshops covering resume writing, interviewing, time management, and workplace etiquette.

    08

    Employer Partnerships

    We partner with Maryland employers to create supportive placements, provide accommodation training, and ensure successful matches.

    How mental health therapy is integrated

    Therapy is not a separate track — it’s embedded into the employment pathway. Clinicians collaborate directly with employment specialists so every step of the job journey is supported clinically.

    This integration increases job retention, reduces work-related setbacks, and supports long-term career advancement.

    • Prepare participants for interview and workplace stressors

    • Create individualized symptom-management plans tied to job tasks

    • Provide rapid, short-term interventions after workplace crises or changes

    • Teach ongoing coping strategies — grounding, CBT for workplace anxiety, emotion regulation

    • Coordinate with prescribers, case managers, and community services for continuity of care

    Outcomes we target

    Real results that move participants from a first job to a meaningful, lasting career.

    • Competitive Placement

      Successful placement in integrated, competitive employment.

    • Sustained Employment

      Job retention at 3, 6, 12 months — and beyond.

    • Better Functioning

      Improved mental-health symptom management at work.

    • Independence

      Increased income, independence, and community integration.

    • Confidence

      Higher self-confidence and ongoing career development.

    • Career Growth

      Pathways to promotions, certifications, and advancement.

    Why choose our program

    Self-referrals, family, clinical providers, schools, and community partners are all welcome. Intake includes a vocational assessment, clinical screening, and consent for coordinated services — so you start with a plan that fits you.

    • Dual-trained teams of employment specialists and licensed clinicians

    • Individualized plans that respect career goals and clinical needs

    • Strong employer relationships across Maryland

    • Emphasis on rapid placement and long-term retention

    • Trauma-informed, stigma-free approach with peer support

    • Eligibility: Maryland resident, age 18+, motivated to work — referrals welcome from self, family, providers, schools

    Ready to talk?

    Whether you're seeking care for yourself or someone you love, our team is here to listen. Fill out this form and we'll reach out within one business day.

    Prefer to call? 443-815-3941
    Confidential — your information is never shared
    Response within 1 business day
    Insurance verification included at no cost

      Frequently asked questions

      Have more questions? Call us at 443-815-3941

      Medication management is a service provided by licensed psychiatric professionals who specialize in evaluating, prescribing, and monitoring medications to ensure they are safe, effective, and tailored to each individual's needs.
      Individuals experiencing depression, anxiety, bipolar disorder, ADHD, PTSD, OCD, and substance use disorders can benefit. We serve both adolescents and adults.
      MAT is an evidence-based approach that combines FDA-approved medications with counseling and behavioral therapies to treat substance use disorders. It addresses both the physical and psychological aspects of addiction.
      Regular follow-up appointments are scheduled to monitor progress, adjust dosages, and address any side effects. Frequency depends on your individual needs and treatment plan.
      Yes. Our approach integrates medication management with supportive counseling and other therapeutic services to ensure a holistic and individualized treatment plan that promotes long-term wellness.
      Yes. We work with most major insurance plans. Contact us or use our insurance verification form and we'll confirm your coverage before your first appointment.

      Take the next step toward stability and wellness

      Recovery is a journey, and you don't have to face it alone. Whether you're seeking help for yourself or a loved one, our team is here to provide the guidance, tools, and support you need.

      443-815-3941
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